All families and providers using Sparkler can access the knowledge and connections of the care coordinators at 211 Child Development. Many families use Sparkler to link up with and get support from their schools and programs; they can also reach out to 211 to get additional answers and support. Likewise, programs can reach out to 211 to discuss the right approach for a particular family or help a family access early intervention or other services.
“The Sparkler app and the support I’ve received from 211 Child Development have made a big difference for me as a parent of a four year old with behavioral challenges,” said one New Haven mom about her recent experience.
This parent shared that her son was having a hard time managing his emotions and behaviors at his preschool.
She completed the ASQ:SE-2 using the Sparkler mobile app to learn more about her son’s social and emotional development.
“Completing the assessment on Sparkler was quick and easy,” she said.
A care coordinator from 211 Child Development, who got in touch with the mother, reviewed the screening results; talked through areas of concern; sent useful materials; encouraged the family to set up an evaluation for preschool special education; and directed them to community-based behavioral health service providers.
“I would never have gotten him the services he needed so quickly without this guidance from 211 Child Development,” the mother shared. “Everyone I spoke with at 211 Child Development was supportive, kind, and extremely helpful. My only regret is that I did not sign up for Sparkler or call 211 Child Development earlier.”